IMPORTANT MESSAGE: COVID-19 RATEPAYER RELIEF MEASURES
Governor Phil Murphy on12/22/21 signed S4081, extending the utility shutoff grace period established under Executive Order No. 246 from December 31, 2021, to March 15, 2022, for all water, municipal electric, and sewer customers. The legislation also extends the payment plan provisions of Executive Order No. 246, requiring all utilities to offer a 12-month, no down payment, interest-free payment plan to customers prior to disconnecting service or imposing liens for non-payment of arrearages that had accrued since the beginning of the public health emergency.
OPPORTUNITY TO REPAY ARREARAGES IN INSTALLMENTS
BE ADVISED that residents experiencing economic hardship during COVID-19 and who are behind on their water payments may be eligible to enter into an agreement whereby the resident agrees to pay their arrearages in installments over a period of time. As part of the agreement, the resident must keep up to date on all current charges. For more information on repaying arrearages in installments, contact the South Orange Water Utility Customer Service at: 1-855 722-7072.