Why might I need a new water meter?
As water meters age and wear down they do not measure the amount of water that passes through them as accurately as when they were new. That means the customer does not have any accurate reflection of their actual usage and the water company does not bill for the correct amount. South Orange Village and American Water intend to install modern meters that can be read more accurately, more frequently, with less in home intrusion by workers. This will result in a more accurate bill for all parties.

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1. Where do I pay my bill?
2. What if I have a billing issue from before 2017?
3. What are the sources of the new water supply?
4. Is the new water harder or softer than with EOWC?
5. Why might I need a new water meter?
6. What else are you doing to improve the water system?
7. Will these changes address PFOAs and VOCs
8. Is there a problem with Lead or Copper?
9. Will this water have fluoride added to it?
10. What is the situation regarding Chromium-6?